Refund policy

WHAT IS YOUR RETURNS POLICY?

IF, FOR ANY REASON, YOU ARE UNSATISFIED WITH YOUR PURCHASE FROM OUR WEBSITE, YOU MAY RETURN IT TO US WITHIN 30 DAYS FROM THE DATE OF PURCHASE FOR A FULL REFUND, LESS SHIPPING FEES AND ANY APPLICABLE DISCOUNTS TAKEN.

HOW DO I RETURN AN ITEM?

YOU MUST INCLUDE THE ORIGINAL PACKING SLIP AND USE THE FORM ON THE BACK TO PROVIDE US WITH INFORMATION ABOUT YOUR RETURN. IF YOU DON'T HAVE THE ORIGINAL PACKING SLIP, PLEASE PRINT A MANUAL RETURN FORM AND INCLUDE IT WITH YOUR PACKAGE. YOU MAY FIND THE MANUAL RETURN FORM IN OUR CUSTOMER SERVICE SECTION UNDER THE 'RETURNS' TAB.

SEND YOUR PACKAGE TO:

SAM'S NATURAL
RETURNS DEPT
14 INDUSTRIAL WAY
ATKINSON, NH 03811

HOW DO I EXCHANGE AN ITEM?

WE ARE NOT ABLE TO EXCHANGE ITEMS. HOWEVER, YOU MAY RETURN A PRODUCT TO US. PLEASE REFER TO OUR RETURN POLICY AT THE TOP OF THIS PAGE.

WE CAN ONLY PROCESS MERCHANDISE PURCHASED DIRECTLY FROM WWW.SAMSNATURAL.COM. IF YOU HAVE PURCHASED OUR PRODUCT FROM A VENDOR, YOU WILL HAVE TO APPLY DIRECTLY TO THEM FOR ANY REFUND/EXCHANGE REQUESTS.